Here are answers to common questions about Sovemelle products, delivery and gifting.
What products does Sovemelle sell?
Sovemelle brings together shower steamer gift sets, 120g whipped soaps and boxed soap flower bouquets. Browse the shower treats, whipped soaps and soap flower gifts collections.
How do I use a shower steamer?
Follow the directions on the product packaging. Shower steamers are designed for shower use rather than direct skin application. Keep the product away from your eyes and follow the label guidance.
How do I use whipped soap?
Scoop a small amount, lather with water and rinse thoroughly. Check the product label for directions and ingredient information before use. The jars are intended for hand and body washing.
Are the soap flowers fresh flowers?
No. The boxed bouquets are soap products styled as colourful flower arrangements. Their scented soap petals are designed to dissolve in warm bath water. Check the product page and label before use.
How much is UK delivery?
Standard UK tracked delivery is £3.95. Delivery is free when your order subtotal reaches £35. See our delivery information for the latest details.
How long does delivery take?
Normal delivery is estimated at 3–7 working days. During the busy October to December period, allow approximately 5–9 working days. These are estimates, not guaranteed delivery dates.
Can I find a gift under £20?
Yes. Visit our gifts under £20 collection, or read the self-care gift guide for help choosing by product type and occasion.
How can I contact Sovemelle?
Use the contact page and we’ll be happy to help with product or delivery questions.
Where are Sovemelle products made?
Our shower steamer gift sets are made in Sheffield. Other products are selected from our UK supplier range. The individual product page and product label provide the relevant product details, ingredients and safety guidance.
Can I use shower steamers in the bath?
Shower steamers are designed for shower use. Please follow the directions and safety information on the product packaging rather than using them as bath bombs.
What if my order arrives damaged or incorrect?
Please contact support@sovemelle.com with your order number and, where useful, photographs of the issue. We will investigate and arrange the appropriate remedy.
How do I choose between the gift types?
Choose shower steamers for someone who enjoys fragrance and shower-time rituals, whipped soap for a compact everyday treat, or a soap flower bouquet when colourful gift presentation matters. Our self-care gift guide brings the options together.